Service · Maintenance & Support
Web maintenance
After launch too.
A website changes as soon as an offer, team or piece of content changes. We keep the base clean: updates, security, adjustments, tracking and replies when something needs to move.
What often happens after launch
Site delivered, then unclear follow-up
Support ticket that takes 2 weeks
Hidden fees for the smallest change
You stay dependent on their platform
Our way of doing it
Clear human support
Reply within 48h
Scoped changes without surprises
Flexible support
Security updates
Monitoring, fixes and checks to keep the technical base from drifting.
Support < 48h
A question, bug or adjustment: you know when we reply and what will be handled.
Content adjustments
Changing an offer, photo or text: the support level is scoped with you.
Single point of contact
No ticket, no handoffs between teams. You talk directly to the person who knows your site.
Monthly performance report
Every month: speed, uptime, traffic, conversions. With recommendations to keep improving.
No long-term contract
Month to month. If you're not satisfied, you leave without penalty. We prefer to earn your trust.
Support modes
Essential
Custom scope
Security updates
Support < 48h
Scoped monthly adjustment
Monthly report
Uptime monitoring
Most popular
Pro
Custom scope
Everything in Essential
Defined change bank
Ongoing SEO optimization
Prioritized requests
Core Web Vitals monitoring
Detailed performance report