Work & proof
When a project can be shown, it is shown cleanly: context, constraints, deliverables.
Local web presence
Context. A local company had a strong offer, but a site that was hard to scan and not reassuring enough on mobile.
Intervention. Content architecture, visual hierarchy, service pages, technical SEO, clear form flow and trust signals.
Impact. A more credible presence, a simpler journey and better-qualified requests.
Customer support
Context. The team repeated the same answers often and wanted to structure knowledge without blind automation.
Intervention. Frequent question audit, knowledge base, controlled answers, privacy limits and human escalation.
Impact. Less friction in conversations and more consistent client answers.
Ongoing support
Context. A site that performs at launch must stay fast, accurate, secure and aligned with the business as it evolves.
Intervention. Technical monitoring, fixes, content adjustments, documentation and targeted AI improvements.
Impact. A digital presence that evolves without starting from zero every quarter.
Sensitive client information stays private.
Each public case must explain context and impact.
Better to be sober than pretend artificial traction.
We start by scoping the mandate, deliverables and expected outcomes, then decide together what can be published.